Terms & Conditions Kera77 – Platform Terms of Use Malaysia

01Acceptance of Terms & Conditions

Welcome to Kera77, Malaysia's leading online casino entertainment platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and Kera77 ("we", "us", "the Company").

By accessing the Kera77 website at kera77.my, registering an account, making a deposit, or using any of our services, you automatically agree to comply with and be bound by all Terms & Conditions set out in this document, along with our Privacy Policy and Responsible Gaming Policy.

Kera77 reserves the right to update or amend these Terms & Conditions at any time without prior notice. It is the member's responsibility to review this page periodically to stay informed of any changes.

02Member Eligibility

To register and use Kera77's services, you must meet all of the following eligibility requirements:

• At least 18 years old at the point of registration and throughout your use of the platform.
• Be a resident of or physically located in Malaysia when using the Kera77 platform.
• Have full legal capacity to enter into a binding agreement under Malaysian law.
• Not listed on any active gambling self-exclusion programme.
• Not using the platform on behalf of third parties or any other entity without written authorisation from Kera77.
• Has never had a Kera77 account previously closed due to fraud, misconduct, or breach of terms.

03Account Registration

Each individual is only permitted to register and hold one (1) Kera77 account only. Multiple accounts are strictly prohibited. Kera77 uses advanced detection systems to identify duplicate accounts based on IP address, device information, payment details, and personal information.

Registration Information

When registering, you are required to provide truthful, accurate, and complete information, including:

• Full name as per Malaysian identity card (MyKad)
• An active Malaysian mobile number registered in your name
• A valid and active email address
• Accurate date of birth
• A strong, unique password for your Kera77 account

Account Security

You are solely responsible for keeping your Kera77 account login credentials confidential. Kera77 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence. If you suspect your account has been accessed by an unauthorised party, please contact Kera77 support immediately via live chat 24/7.

04Deposit & Withdrawal of Funds

Accepted Deposit Methods

Kera77 supports a variety of convenient and secure Malaysian payment methods. All deposits are processed instantly or within seconds:

Withdrawal Terms

The minimum withdrawal is RM50 and will be processed within 15 to 30 minutes during standard operating hours. For large withdrawals exceeding RM5,000, processing may take up to 24 hours, subject to security checks.

• All withdrawals must be made to the same payment method used for the deposit.
• The name on the withdrawal account must match the full registered name of the member.
• Kera77 reserves the right to request identity verification (KYC) before processing large withdrawals.
• Any withdrawals associated with bonuses are subject to the applicable wagering requirements.

05Bonuses & Promotions

Kera77 offers a wide range of bonuses and promotions for both new and existing members. All bonuses and promotions are subject to the terms and wagering requirements specified in each promotional offer.

General Bonus Terms

• Each member is eligible to claim each bonus type once only, unless otherwise stated in the promotion terms.
• Bonuses cannot be withdrawn directly – they must first be wagered in accordance with the applicable wagering requirements.
• Wagering requirements are typically between 10x and 30x the bonus value, depending on the promotion type.
• Kera77 reserves the right to void bonuses and any associated winnings if there is evidence of fraud or bonus abuse.
• Bonuses may not be transferred between accounts or to third parties.
• Kera77 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

06Game Rules

All games offered on Kera77 – including Live Casino, Slots, Roulette, Lottery, Jackpot, Cricket and Match Odds – subject to the respective game rules available in the platform's help section.

• All game outcomes are final and may not be disputed unless there is a clear technical error.
• In the event of a technical failure during gameplay, Kera77 reserves the right to void the affected round and refund the original wager to the member.
• Any bets placed during an internet connection disruption are entirely the member's responsibility.
• Kera77 uses a Random Number Generator (RNG) certified by independent auditing bodies to ensure the fairness of all games.
• Any attempt to exploit software bugs or use automation software (bots) is strictly prohibited.

07Accepted Member Conduct

As a Kera77 member, you agree not to engage in any of the following activities that may compromise the integrity of the platform or the experience of other members:

• Using automation software, bots, scripts, or any technology designed to gain an unfair advantage in gameplay.
• Colluding with other members to manipulate game outcomes.
• Using another person's account or allowing others to use your account.
• Uploading or distributing content that is offensive, threatening, or in violation of Malaysian law.
• Engaging in any money laundering activities or financing illegal activities through the Kera77 platform.
• Attempting to hack, breach, or disrupt the operations of Kera77's systems.

Any violation of the above will result in immediate account closure, forfeiture of all balances and bonuses, and potential legal action.

08Account Closure & Suspension

Kera77 reserves the right to suspend or close any member's account for the following reasons without prior notice:

• Confirmation that a member does not meet the age eligibility requirement (under 18 years old).
• Confirmed existence of multiple accounts registered under the same member.
• Violation of any part of these Terms & Conditions.
• Suspected fraud, collusion, or bonus abuse.
• Account closure request by the relevant Malaysian authorities.
• Self-exclusion request submitted by the member on responsible gaming grounds.

Members may also request voluntary account closure at any time by contacting Kera77 customer support. For closures not resulting from a breach, any valid balance will be returned to the member following the necessary review.

09Kera77 Liability Limit

Kera77 provides its platform on an "as is" and "as available" basis. We make no guarantee that the platform will be free from technical errors or service interruptions at all times.

• Kera77 is not liable for any direct or indirect financial losses arising from technical service disruptions beyond our control.
• Kera77 is not liable for any losses resulting from unauthorised access to a member's account due to the member's failure to keep their login credentials secure.
• Under no circumstances shall Kera77's maximum liability to any member exceed the total amount deposited by that member in the 30 days preceding the claim.

10Responsible Gaming

Kera77 is fully committed to the principles of responsible gaming. We believe that online casino entertainment should always be an enjoyable experience and should never become a source of financial or emotional distress for any member.

Responsible gambling tools available at Kera77 include:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits directly from your account settings.
• Session Limit: Set a time limit for each gaming session to avoid playing for too long.
• Temporary Account Suspension: Suspend access to your account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Close your account permanently or for a period of 6 months, 1 year, or 5 years.

For more information on responsible gaming, please visit the Responsible Gaming ours.

11Privacy & Data Security

Kera77 takes the protection of our members' personal data seriously. All information collected during registration and platform use is processed in accordance with our Kera77 Privacy Policy and the Personal Data Protection Act 2010 (PDPA) of Malaysia.

• Your personal data is used solely for account management, transaction processing, and service improvement purposes.
• Kera77 will not sell or share your personal data with third parties without your consent, except as required by Malaysian law.
• All data is stored on servers protected with 256-bit SSL encryption and enterprise-grade security measures.

12Amendments to Terms & Conditions

Kera77 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of any significant changes via their registered email or in-platform notification at least 7 days before the changes take effect.

Continued use of the Kera77 platform after the effective date of any changes constitutes full acceptance of the amended Terms & Conditions. If you do not agree with any amendment, you have the right to close your account by contacting our support team.

13Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of Kera77's services, please reach out to our support team through the following channels:

• Live Chat 24/7: Available directly on the Kera77 platform – the fastest way to get help.
• Email: support@kera77.my – response within 24 hours on business days.
• Telegram: Kera77's official Telegram channel for the latest updates and general support.

Kera77's support team operates around the clock, 24 hours a day, 7 days a week in Bahasa Melayu, to ensure every enquiry receives a prompt and satisfactory response.